Who are Desk Adjusters and what do they do?
A desk adjuster is responsible for assisting in the resolution of all forms of claim-related complaints and inquiries as well as supporting insurance claims activities.
What are their responsibility/Mandatory functions?
A desk adjuster is responsible for assisting in the resolution of all forms of claim-related complaints and inquiries as well as supporting insurance claims activities.
RESPONSIBILITIES/MANDATORY FUNCTIONS:
– Desk Adjusters adhere to all PCS (Property Claims Services) and insurance client rules regarding, but not limited to, work conduct, customer service, policy, claims procedure, estimate writing, and claim closures as they relate to the given claim assignment.
– To ensure timely contact with the insured, Desk Adjusters provide outstanding customer care to all assigned insured claimants throughout the claims process.
– Desk Adjusters respond to questions that emerge from a hotline number. Calls must be documented or logged, and call volume must be reported to management.
– Desk Adjusters examine open or closed claims.
Call Chad T. Wilsom Law Firm, PLLC.
Speak with a property damage attorney if you’re having trouble getting your claim processed or if the insurance company is attempting to pay less for the claim than is reasonable.
Learn more about our attorneys:
https://cwilsonlaw.com/meet-the-team-chad-t-wilson-law-firm-pllc-insurance-attorney/
Follow us on Social media:
https://beacons.ai/chadtwilsonlaw
Contact our Chad T. Wilson Law Firm Office Locations to Schedule a free Consultation.
Chad T. Wilson is an attorney whose firm specializes in property insurance disputes.
« Back to Glossary Index
