Charlotte homeowner questions insurance denial of roof claim
Homeowners pay insurance premiums year after year, expecting that when something goes wrong, their insurer will step in. A Charlotte, North Carolina, homeowner recently learned firsthand how difficult the insurance claims process can be when his insurer, ERIE, refused to cover storm‑related roof damage. Bel-Fakir, the homeowner, questioned, “Where’s my money going” He feels like he has been let down as he is “paying for the roof insurance:” (Action 9) His experience, highlighted by Action 9, reflects a growing frustration that homeowners across the country experience with roof damage claims. Homeowners insurance is designed to cover “unexpected damage,” not the ordinary wear and tear that develops on an aging roof. However, following a storm, distinguishing between covered loss and pre‑existing aging can be challenging.
In response, ERIE defends this complaint by noting that “ the claim was handled appropriately.” and “understand the customer is disappointed by the coverage outcome.” but their decision was “based on the facts, circumstances and terms of the policy.”(Action 9)
Common reasons insurers give for roof denials include:
The roof was already aging
The damage is “cosmetic” rather than structural
The storm did not cause the specific issues claimed
The damage does not meet the insurer’s internal threshold for coverage
If Your Roof Damage Claim Was Denied, We Can Help
Understanding your homeowners insurance policy is critical, especially when a claim is denied. If your roof‑damage claim has been denied or underpaid, you don’t have to navigate the process alone. Our firm helps homeowners interpret their policies, understand their rights, challenge unfair decisions, and pursue the compensation they are entitled to under state law.
Schedule your consultation with Chad T. Wilson Law today to secure your peace of mind and protect your home.
Recent Comments