Three Texas homeowners have filed a proposed federal class action against the Texas Windstorm Insurance Association (TWIA) and its claims vendor, Leading Edge Claims Service (now operating as Hansen), alleging the two systematically reduced Hurricane Beryl damage estimates after field inspections were complete.
According to a WPTV investigation by Kate Hussey, the very judges deciding property damage disputes against Citizens Insurance are funded by Citizens itself.
For generations, State Farm built its reputation on a simple slogan: “Like a good neighbor, State Farm is there.” But for one New Mexico homeowner, that promise now feels hollow.
For many northwest Houston residents, their Thanksgiving week started with chaos. A tornado ripped through neighborhoods in Cypress and Klein, tearing roofs off homes, uprooting trees, and knocking out power for more than 21,000 customers.
According to a federal lawsuit filed by Koteiba Azzam, a resident of Sunland Park, the insurance giant engaged in a systemic effort to underpay and deny legitimate claims—even after his home was severely damaged by a burst pipe. Azzam says the company’s investigation was “insufficient and unreasonable,” leaving his home in disrepair and his claim prematurely closed.
Homeowners pay insurance premiums year after year, expecting that when something goes wrong, their insurer will step in. A Charlotte, North Carolina, homeowner recently learned firsthand how difficult the insurance claims process can be when his insurer, ERIE, refused to cover storm‑related roof damage.
